Reference

Privacy Policy for India Accounts

We set out what we collect, why we use it, and how long we keep it so your account choices stay clear.

Data useCookie rulesRecord retentionChange requests

How We Handle Your Data

2ww Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers the records we handle when you browse, open an account, send a request, or move money through UPI, Paytm, PhonePe, or Google Pay. We may keep contact details, device signals, page logs, and payment references so we can process requests, prevent misuse, settle

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disputes, and meet tax or audit duties where local law requires it. We do not use your records for any purpose outside this policy without a lawful basis or your instruction where consent is needed. If a rule in your state gives you a stronger right,
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that rule applies. Access to the service depends on local law and is available where local law permits. If we change this policy, we update the page first so you can see the latest position before you go on.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Where to Send Privacy Requests

If you want help with a privacy request, send the details through our privacy mailbox, in-site chat, or the form linked in your account area. We can help with access, correction, or deletion requests that are allowed by law, and with questions about a record you do not recognise. If you are writing from India, include the phone number or email on the account so we can verify the request quickly.

Team online

Privacy mailbox

Use this for access, correction, or deletion requests. Include the account email, phone number, and the change you want so we can find the right record and reply in order.

In-site chat

Send a short message if you need help understanding what sits in your file, or if a page shows data that looks wrong. We will point you to the right form.

Request form

Use the form when you want one written request on record. Tell us what should change, what should stay, and how we can verify the request without collecting more than needed.

STORAGE AND ACCESS

How We Protect Policy Records

We keep the policy practical: only the records needed for account handling, fraud checks, payment reconciliation, and support.

Data handling

We collect the details you enter, plus technical logs that help us keep the service running, settle payment queries, and spot duplicate or suspicious requests without using them beyond the stated purpose.

Cookie use

Cookies keep you signed in, remember language choices, and reduce repeated checks. They do not hand over your data to unrelated parties on their own, and you can clear them in browser settings.

Account security

If a login looks unusual, we may ask for a fresh sign-in or a code sent to the registered contact. That helps protect access to the account record without exposing more than needed.

Retention

We keep records only as long as needed for support, audits, disputes, tax duties, or a lawful request. After that, we remove or archive them under our retention rules.

Changes

If your phone number, email, or other account detail changes, send the new detail and proof we ask for. We will update what we can once the request is verified.

Contact and rights

For access, correction, or deletion requests, write to the contact in the support section. We will reply within the time allowed by local law and tell you what we can action.

Questions About Data, Access, and Change

These questions cover what we collect, how we use cookies, who can ask for changes, and how long we keep records. If your request depends on local law, we follow the rule that applies in your place of access and explain what we can do next. For anything tied to your account, use the contact path in the support section so we can verify you before changing records.

We collect the details you enter, plus device and session logs that help us keep the account working, handle requests, and check for suspicious use. We keep only what is needed for those purposes.

Cookies remember sign-in status, language choice, and simple session settings. They do not share your account contents on their own, and you can clear them through browser settings if you want a fresh session.

Yes. Send a request through the contact path in the support section, and include the account email or phone number so we can verify you. We will share what local law allows us to provide.

We keep records only as long as needed for support, tax duties, dispute handling, or a legal request. After that, we remove or archive them under our retention rules.

The person who controls the account, or someone legally allowed to act for that person, can ask for changes. We may ask for proof before we update details.

Send the corrected detail through the support contact and explain what should be changed. We will update the record once we confirm the request and check any proof we need.

The law that applies is the one tied to your access point and the local rules in force there. If a stronger local right exists, we follow that rule for the request.

Privacy Policy for India Accounts

Where to Send Privacy Requests

Privacy mailbox

In-site chat

Request form

How We Protect Policy Records

Data handling

Cookie use

Account security

Retention

Changes

Contact and rights

Questions About Data, Access, and Change

01 What do you collect when I open an account?

02 How do cookies affect my privacy?

03 Can I ask for a copy of my data?

04 How long do you keep records?

05 Who can ask for changes?

06 What if my details are wrong?

07 Which law applies to my request?

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